Non-Warranty

Service Charges:

The minimum service charge for a technician to visit a customer’s home is $85. This fee is for the visit, regardless of any services being rendered or not.

Our technicians only accept payment in the form of credit card or debit card.

What our services cover:

  • Upholstery Repair or Replacement with factory parts
  • Leather Repair or Replacement with factory parts
  • Wood Touchup (Minor & Major) of scrapes, scuffs, ding and dents
  • Recliner Repair for both manual and power recliners
  • Lift Chair Repair

What our services do not cover:

  • Wood Refinishing
  • Wood Fabrication
  • Metal Fabrication
  • Re-Upholstering
  • Modifications to existing furniture
  • Outdoor or Patio Furniture

Common issues we fix include:

  • Peeling, cracking, or torn bonded leather, leather, and fabric
  • Recliners that no longer recline, retract, or lean to one side
  • Sagging seats due to broken springs or foam core deterioration
  • Minor scuffs and scrapes caused during moves.

We are able to source replacement parts from most major manufacturers, but in some cases parts would need to be purchased directly from the dealer where the furniture was purchased.

Parts for an out of business manufacturer: There are several outlets such as Amazon, Recliner-Handles.com, LiftChairsRUs.com, and others, that provide parts and kits for these discontinued pieces. FFR can install parts that are sourced by customers but are not liable for customer sourced part compatibility, fit, finish, or warranty. Our technicians will be happy to provide a list of needed parts after completing an inspection, but free in-home estimates are not available.

Manufacturers we work with:

  • American Furniture Manufacturing
  • Ashley
  • Barcalounger
  • Bradington Young
  • Bassett
  • Berkline (built 2012 and after)
  • Broyhill
  • Catnapper
  • Drexel Heritage
  • England
  • Flexsteel
  • Franklin
  • Henredon
  • Hickory Chair
  • Hooker
  • Jackson
  • Klaussner
  • Lane
  • La-Z-Boy
  • Pearson
  • Southern Motion
  • Thomasville

The following manufacturers are out of business and parts for repairs are usually not available:

  • Barcalounger (prior to 2010)
  • Benchcraft
  • Berkline (prior to 2010)
  • Peoplounger
  • Stratalounger
  • Stratford

Getting Started:

Please fill out our form.

When filling out the form, please make sure you enter as much information as possible for us to better serve you. Any pictures would be very helpful in accessing the problem.

If you are ready to request service please click here to fill out our Service Request form

For any questions on non-warranty issues:

Phone: 941-803-9411

Our office is open Monday – Friday 9:00 am EST to 5:00 pm EST.